Shipping
What carriers we use: Fedex, UPS, and DPD
1. Processing time
Standard order processing time is 1-2 business days
Holiday order processing time is 2-3 business days
2. Standard Shipping time & Regions
| US area | Delivery time |
| Arizona | 2-3 working days |
| California | 2-3 working days |
| Colorado | 2-3 working days |
| Idaho | 2-3 working days |
| Montana | 2-3 working days |
| Nevada | 2-3 working days |
| New Mexico | 2-3 working days |
| Oregon | 2-3 working days |
| Utah | 2-3 working days |
| Washington | 2-3 working days |
| Wyoming | 2-3 working days |
| Alabama | 4-5 working days |
| Arkansas | 4-5 working days |
| Illinois | 4-5 working days |
| Indiana | 4-5 working days |
| Iowa | 4-5 working days |
| Kansas | 4-5 working days |
| Louisiana | 4-5 working days |
| Michigan | 4-5 working days |
| Minnesota | 4-5 working days |
| Mississippi | 4-5 working days |
| Missouri | 4-5 working days |
| Nebraska | 4-5 working days |
| North Dakota | 4-5 working days |
| Ohio | 4-5 working days |
| Oklahoma | 4-5 working days |
| South Dakota | 4-5 working days |
| Texas | 4-5 working days |
| Wisconsin | 4-5 working days |
| Kentucky | 5-6 working days |
| Connecticut | 7-8 working days |
| Delaware | 7-8 working days |
| Washington DC | 7-8 working days |
| Florida | 7-8 working days |
| Georgia | 7-8 working days |
| Maine | 7-8 working days |
| Maryland | 7-8 working days |
| Massachusetts | 7-8 working days |
| New Hampshire | 7-8 working days |
| New Jersey | 7-8 working days |
| New York | 7-8 working days |
| North Carolina | 7-8 working days |
| Pennsylvania | 7-8 working days |
| Rhode Island | 7-8 working days |
| South Carolina | 7-8 working days |
| Tennessee | 7-8 working days |
| Vermont | 7-8 working days |
| Virginia | 7-8 working days |
| West Virginia | 7-8 working days |
-We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@yumescooter.com
-When YUME Scooters dispatches Products to you, the risk of loss of or damage to the Products shall pass to you when you or a third party indicated by you and other than the carrier has acquired the physical possession of the Products.However, the risk shall pass to you upon delivery to the carrier if the carrier was commissioned by you to carry the Products and that choice was not offered by YUME Scooters, without prejudice to your rights against the carrier.
-If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.